Skip Navigation Links Investment Thesis
  • Create an industry leading global platform that is scaleable and can be spun out from parent once critical mass is achieved
Program
  • Established a global platform Business Process Outsourcing (BPO) service business and expanded it through a series of acquisitions that consolidated key players in the industry
  • Acquired five companies in Europe and Asia where they were known as leaders in their respective regions, and complemented them by acquisitions in Italy, Denmark, and Korea
  • Acquired overlay technology embedding in BPO process to increase efficiencies and improve operating margins
  • Aggressively grew the business organically and through two additional acquisitions
Results
  • Tripled the size of the business to more than $250 million in annual revenues
  • Today, the company has grown to over 2,000 full-time employees in 24 countries as well as a global network of more than 10,000 independent contractors covering more than 80 global markets